baji8's Privacy Policy

Bhu Introduction

baji8 is one of Bangladesh's trusted online betting and casino platforms. We place the highest priority on the privacy of our users. This privacy policy ("Policy") describes how baji8 collects, uses, stores, and in certain circumstances shares your personal information with third parties.

By visiting our website baji8.cam or using our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with this policy, please stop using our platform.

This policy is linked to baji8's Terms and Conditions and both documents should be read together.

1 1. Information We Collect

baji8 collects the following categories of personal information for the purpose of providing its services:

• Identity Information: Your full name, date of birth, and national identity card details (required for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: bKash, Nagad, Rocket account numbers or bank account details, transaction history, and deposit and withdrawal records.
• Account Information: Username, password (stored in encrypted form), account creation date, and login activity records.
• Technical Information: IP address, browser type and version, device information, cookie data, and session duration.
• Gaming Activity: Betting history, game preferences, win and loss records, and participation in promotional offers.
• Communication Records: Records of your conversations with our support team via live chat or email.

2 2. How We Collect Information

We collect your information in the following ways:

• Registration Process: Information provided when you create an account on baji8.
• Platform Use: Automatic records of activities you carry out on our site.
• Financial Transactions: Payment information provided at the time of deposits and withdrawals.
• Customer Service Contact: Requests and complaints you make through support channels.
• Cookies and Tracking Technologies: Automatic recording of browsing behavior on our website (see Section 6 for details).
• Third Parties: Information received through identity verification or fraud prevention service providers.

3 3. Purposes for Using Information

baji8 uses your information for the following legitimate purposes:

• Creating, managing, and verifying accounts.
• Processing all financial transactions including deposits and withdrawals.
• Age verification — serving only users who are 21 years of age or older.
• Conducting Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures in compliance with applicable laws.
• Detecting and preventing fraud, multiple accounts, and security threats.
• Providing personalized gaming experiences and relevant promotional offers.
• Implementing responsible gaming policies and managing self-exclusion requests.
• Providing 24/7 customer service and technical support.
• Improving platform performance and reviewing user experience.
• Meeting applicable legal obligations.

4 4. Information Sharing and Disclosure

baji8 does not sell your personal information to third parties for commercial purposes under any circumstances. However, information may be shared in the following limited cases:

• Payment Processors: With bKash, Nagad, Rocket, and banking partners to complete transactions.
• Identity Verification Services: With trusted third parties to complete the KYC process.
• Technology Service Providers: IT infrastructure, cloud storage, and cybersecurity providers who are bound by strict confidentiality agreements.
• Legal and Regulatory Authorities: In cases of court orders, investigations, or legal obligations.
• Business Successors: In the event of a company merger or acquisition, where the acquirer is required to maintain the same privacy standards.

In all of the above cases, information sharing is done only for the specific purpose and to the minimum extent necessary.

5 5. Data Storage and Security

Protecting your information is our top priority. baji8 takes the following technical and organizational measures:

• SSL Encryption: All data transfers on our platform are protected by 256-bit SSL encryption.
• Server Security: Our servers are housed in secure data centers and are subject to regular security audits.
• Access Controls: Your information can only be accessed by authorized staff on a need-to-know basis.
• Password Protection: All passwords are stored using industry-standard hashing algorithms.
• Regular Security Testing: We conduct regular vulnerability assessments and penetration tests.

Data Retention Period: We retain your information for as long as your account is active and services continue to be provided. Even after an account is closed, certain information may be retained for a set period for the purposes of legal obligations, dispute resolution, or fraud prevention.

6 6. Cookies and Tracking Technologies

The baji8 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for keeping your login session active and ensuring the basic functionality of the platform.
• Functionality Cookies: Used to remember your preferences, language selection, and personalized settings.
• Analytics Cookies: Help us understand how users use our platform and improve our services.
• Security Cookies: Used for fraud detection and account protection.

You can control or decline cookies by changing your browser settings. Please note, however, that disabling certain essential cookies may affect platform functionality.

7 7. Your Rights

As a baji8 user, you have the following rights regarding your personal information:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances, although this may not apply in full where legal obligations exist.
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to Portability: The right to request your information in a structured, commonly used format.
• Right to Object: The right to object to the processing of your information for specific purposes, including direct marketing.

To exercise these rights, email [email protected] or contact our 24/7 live chat support. We will aim to respond to your request within 30 business days.

8 8. Privacy of Minors

baji8 strictly prohibits providing services to anyone under the age of 21. We never knowingly collect personal information from minors.

We take age verification steps at the time of account registration. If it is ever found that information has been collected from a minor, the relevant account will be closed immediately and the collected information will be deleted beyond what is required by legal obligations.

If you believe a minor is using our platform, please notify our support team immediately.

9 9. International Data Transfers

Due to our technology infrastructure, your information may in some cases be stored or processed on servers outside Bangladesh. In such cases we ensure that:

• Adequate safeguards are in place in accordance with applicable data protection laws.
• Third-party service providers comply with standards equivalent to this privacy policy.
• Appropriate agreements are in place in line with international data protection frameworks.

10 10. Responsible Gaming and Data Use

Your gaming information is used not only to provide services but also to implement responsible gaming policies. By monitoring patterns in your gaming behavior, we can identify signs of problematic gaming and provide assistance where needed.

Information about self-exclusion requests, deposit limit settings, or use of any responsible gaming tools is kept strictly secure and used solely for your protection. For more information, please read our Responsible Gaming page.

11 11. Third-Party Links and Services

Our platform uses services from certain third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) and payment processors. These providers have their own privacy policies that govern their own data processing practices.

baji8 is not responsible for the privacy practices of third parties. However, we only work with providers whose privacy standards are consistent with our policy.

12 12. Changes to This Policy

baji8 reserves the right to update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Send a notification to your registered email.
• Display a clear notice on the platform for significant changes.

Continuing to use the platform after changes are made will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.